{
  "is": "issue",
  "title": "Network Outage",
  "body": "\u003cp\u003e\u003cem\u003eOngoing Incident\u003c/em\u003e - The network equipment of one of our suppliers is currently experiencing a malfunction. The problem has been identified and is being processed.\u003c/p\u003e\n\u003cp\u003eSome instances of our clients are impacted and temporarily unavailable. \n  \u003cspan class=\"faded\"\u003e(15:18 CEST — Oct 2)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - Some users on the Orange network can\u0026rsquo;t reach our services, or find them very slow. This is caused by a routing issue between Orange and our hosting provider OVHcloud; our servers themselves are running normally. Users on other providers should not be affected. We are monitoring the situation and will update this page. \n  \u003cspan class=\"faded\"\u003e(15:24 CEST — Oct 2)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eUpdate\u003c/em\u003e - OVHcloud has opened an incident for this network issue; you can follow its progress here: \u003ca href=\"https://network.status-ovhcloud.com/incidents/jqxcrgr138b4\"\u003ehttps://network.status-ovhcloud.com/incidents/jqxcrgr138b4\u003c/a\u003e \n  \u003cspan class=\"faded\"\u003e(16:24 CEST — Oct 2)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eServices reinstated\u003c/em\u003e - Operations are now complete, all services have been reinstated. \n  \u003cspan class=\"faded\"\u003e(17:03 CEST — Oct 2)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2026-10-02 15:18:30 +0200 CEST",
  "lastMod": "2026-10-02 15:18:30 +0200 CEST",
  "permalink": "https://status.clicface.com/issues/2026-10-02-1518-network-outage/",
  "severity": "disrupted",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-10-02 17:03:43",
  "affected": ["Directories and Org Charts"],
  "filename": "2026-10-02-1518-network-outage.md"
}